01 oct
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Solvo
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Medellín
We're Hiring: Client Solutions AssociateAre you passionate about helping clients, solving problems, and delivering exceptional customer experiences? Join our growing team as a Client Solutions Associate and play a key role in helping clients maximize the value of innovative software solutions.What You'll DoPartner with clients to understand their needs and provide customized solutions.Support platform implementations and product services to ensure client success.Respond to client inquiries via phone and email with professionalism and efficiency.Conduct training sessions, testing, troubleshooting, and ongoing support.Manage cases, tasks,
and documentation to keep projects organized and on track.Collaborate with internal teams on software releases and continuous improvements.Deliver outstanding customer service while building strong client relationships.What We're Looking ForAdvanced English level (written and spoken).Minimum 1 year of Customer Service experience.Strong communication and interpersonal skills.Excellent problem-solving and analytical abilities.Ability to multitask and work in a fast-paced environment.Experience with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint).Quick learner with a positive, team-oriented attitude.#J-18808-Ljbffr
📌 Research Specialist (Medellín)
🏢 Solvo
📍 Medellín