Healing
Journey Facilitator

Location: Medellín, Colombia (Laureles – On-Site)

Type: Full-Time + On-Call Coordination

Compensation: 3,500,000 COP Base + up to 2,000,000 COP Monthly Performance Bonuses (5,500,000
COP Total Monthly Potential)

About casAzu — Home of Healing

casAzu is Medellín’s premier eco-luxury sanctuary designed specifically for international medical
tourists. Our guests travel for beauty and wellness resets and medical procedures. Featuring seven
custom-designed, bird-themed sanctuaries—including three fully accessible suites—casAzu combines
high-end Bauhaus architecture with frictionless care, specialized anti-inflammatory nutrition, and
bilingual concierge support.

The Role

We are seeking an empathetic, bilingual professional with a nursing, medical, or clinical coordination
background to serve as the face of casAzu and lead our Medical Tourism Expansion. You are hired by the owner to develop, launch, scale and manage our direct-booked All-Inclusive Healing Journeys.

You will act as the personal confidant, coordinator,



and aftercare guardian for international travelers
during their healing journey. You will manage their stay from initial inquiry through post-op recovery,
ensuring a 5-star experience.

Key Responsibilities
- Network & Clinic Relations: set up B2B network; Liaise with surgeons, clinics, recovery nurses, and local specialists to ensure seamless patient handoffs.
- Manage
intake, daily check-ins, medication tracking protocols, and non-emergency aftercare
coordination.
- Patient & Concierge Care: Act as the primary bilingual point of contact for guests.
- Revenue & Upselling: launch, sell and manage casAzu’s wellness menu and all-in Healing
Journeys (anti-inflammatory meal kits, lymphatic drainage, in-suite therapies)
- Operational Continuity: Coordinate with our in-house housekeeping and logistics team to
maintain flawless, hospital-grade cleanliness with a zero-hospital feel.

Requirements & Qualifications
- Language: Fluent

📌 Medical Concierge (Medellín)
🏢 CASAZU
📍 Medellín