LOGISTICS COORDINATOR

Location: Colombia — Remote
Employment Type: Full-Time
Language: English — Advanced C1
Compensation: Competitive salary based on experience

ABOUT THE ROLE

Azcendra is seeking a Logistics Coordinator to support U.S. transportation operations for an international client.

The role focuses on shipment visibility, Track & Trace, carrier communication, TMS/CRM management, documentation, customer updates, and proactive resolution of operational exceptions.

KEY RESPONSIBILITIES

Monitor shipments from pickup through final delivery using TMS, carrier portals, and tracking systems.
Maintain accurate shipment status, milestones, ETAs, and tracking logs.
Follow up with carriers, drivers, and dispatchers regarding pickup, transit, delays, and delivery.
Identify and escalate delays, missed milestones, tracking gaps, and service exceptions.
Update TMS and CRM records with shipment activity, calls, emails, exceptions, and resolutions.
Manage BOL, POD, rate confirmations, delivery receipts, and other transportation paperwork.




Follow up on missing documentation and ensure shipment records are complete for operational closure.
Communicate shipment status, ETAs, delays, and exceptions clearly to customers and internal teams.
Manage multiple active shipments while meeting defined SLAs, KPIs, and response-time requirements.
Follow client SOPs and maintain accurate, timely, and consistent operational records.

REQUIREMENTS

2–5+ years of experience in logistics, transportation, freight, 3PL, dispatch, or Track & Trace.
Advanced English — C1 level, written and spoken.
Hands-on experience with TMS, tracking platforms, CRM, or transportation management systems.
Experience with BOL, POD, rate confirmations, and transportation documentation.
Strong communication skills with customers, carriers, drivers, and international teams.
Strong attention to detail, organization, and follow-through.
Ability to manage multiple shipments and priorities in a fast-paced environment

📌 Logistics Coordinator (Bogotá)
🏢 Azcendra
📍 Bogotá