The Principal Salesforce Consultant is a senior, tech-forward leadership role within the Delivery team. This position bridges the gap between functional business consulting and technical architecture, serving as a trusted advisor to enterprise clients. You will lead solution design, advise on technical feasibility, and guide implementation strategies without being responsible for hands-on coding.
This role requires a seasoned expert who can "own the room" with technical stakeholders while translating complex business needs into scalable, high-impact Salesforce solutions.
Key Responsibilities:
• Lead solution design and technical discovery sessions for enterprise-level projects, acting as the primary Architect-leaning lead.
• Act as a trusted advisor to clients, guiding them on what is technically feasible versus what is not recommended based on platform best practices.
• Translate complex business requirements into clear technical blueprints, ensuring solutions are scalable and align with long-term digital transformation goals.
• Lead workshops and provide thought leadership across Sales, Service, and Experience Clouds, ensuring architecture aligns with compliance and security requirements.
• Partner closely with developers and engineering teams to guide integrations and customizations (without performing the coding yourself).
• Support pre-sales efforts by providing strategic input and accurate level-of-effort estimates for complex technical customizations.
• Drive client-facing technical conversations and lead difficult discussions with executive stakeholders to ensure project alignment.
• Coach and mentor team members across functional and technical areas; contribute to internal enablement assets and industry process blueprints.
Required Expertise:
• 10–15 years of Salesforce consulting experience, with a background in Principal Consultant, Solution Architect, or Technical Lead roles.
• Deep functional and technical knowledge of Sales Cloud, Service Cloud, a