Bilingual Customer Service Expert On site Bogota (Bogotá, D.C.)

Bilingual Customer Service Expert On site Bogota (Bogotá, D.C.)

02 oct
|
Tp
|
Bogotá, D.C.

02 oct

Tp

Bogotá, D.C.

You’re the player we're missing on this TOP Team We are seeking a detail-oriented and analytical Content Moderator to ensure a safe, engaging, and welcoming online environment for our global user community. The ideal candidate will possess excellent critical thinking skills, high emotional resilience, and the ability to evaluate user-generated content against platform community guidelines with speed and accuracy.
This role is idóneo for someone who is technically inclined, thrives in a fast-paced digital environment, and possesses strong objective judgment. If you are a proactive problem-solver committed to maintaining digital safety and platform integrity, we’d love to hear from you.
What you’ll be doing:
- Demonstrate a deep understanding of services and products staying up to date with new features and updates.
- Having knowledge of data processing policies within the platform
- Ensuring that interactions made by platform users do not exceed the standards of respect and privacy
- Be alert to any type of explicit content that violates the regulations in order to report it appropriately -




- Be aware of the due process of investigation before reporting violations

The TOP Team is looking for someone who:
- C1 English level.
- Proactive, responsible, empathic, and a good listener.
- Analytical skills
- Typing and Writing skills.

Let’s talk about benefits:
- Long-term contract.
- Employee fund.
- Volunteer programs.
- Career plan.
- Life insurance coverage.

Conditions:
- English C1
- 40 hours per week
- Schedules:
- TRN: Monday to Friday 8:00 to 16:30 | Weekend Off.
- OPS: 12:00 to 20:30 // 6:30 to 15:00 (fixed)
- Salary Training: COP $ 2,133.000
- Salary Ops: COP $ 2,660,000
- ON site: Connecta Av 26.

This is what sets us apart:
We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and w

📌 Bilingual Customer Service Expert On site Bogota (Bogotá, D.C.)
🏢 Tp
📍 Bogotá, D.C.

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