Business Analyst in Network Strategy and Performance owns processes & analytics that directly shape how Amazon serves customers globally. They are an analytical problem solver who is comfortable in a fast-paced, multi-tasked, high-energy environment. They are self-motivated, operating independently in an autonomous environment to deliver an exceptional customer experience with little to no guidance. They operationalize the long- and short-term staffing plans, working cross-functionally with site Operations, planning teams, training, finance, and others. They will contribute to the team's AI-driven transformation agenda by applying AI tools to increase the speed, quality, and scale of analytical outputs. They do not just report or fix defects, but think critically about why they happen, what surrounds them, and how to prevent them — combining analytical rigor with a proactive, anticipatory mindset.
Description
Business Analyst in Network Strategy and Performance owns processes & analytics that directly shape how Amazon serves customers globally.
They are an analytical problem solver who is comfortable in a fast-paced, multi-tasked, high-energy environment. They are self-motivated, operating independently in an autonomous environment to deliver an exceptional customer experience with little to no guidance. They operationalize the long- and short-term staffing plans, working cross-functionally with site Operations, planning teams, training, finance, and others. They will contribute to the team's AI-driven transformation agenda by applying AI tools to increase the speed, quality, and scale of analytical outputs. They do not just report or fix defects, but think critically about why they happen, what surrounds them, and how to prevent them — combining analytical rigor with a proactive, anticipatory mindset.
Key job responsibilities
- Create and accurately maintain CSA shift schedules ensuring shifts are optimally planned to meet the sites short term forecast requireme
📌 Business Analyst, Network Strategy (Bogotá)
🏢 Amazon
📍 Bogotá