Sezzle is seeking a Customer Agent to join a dynamic, fast-paced team in a remote role based in Bogotá, Colombia. You’ll troubleshoot, document, and resolve customer inquiries with empathy across email, live chat, and phone, helping users understand Sezzle’s payments and services.
Idóneo candidates have 3+ years in customer support, fluent English and Spanish, excellent communication, and the ability to multitask. A bachelor’s degree and experience with Zendesk/Jira are a plus.