Client Implementation & Onboarding
- Execute technical implementation tasks supporting new client onboarding across Go Local Interactive's digital product suite.
- Configure websites, analytics platforms, advertising accounts, call tracking, and other client technologies.
- Validate client requirements and implementation details prior to launch.
- Partner with internal stakeholders to resolve onboarding dependencies and technical blockers.
- Support client kickoff meetings, launch calls, and implementation discussions as needed.
Technical Configuration & Platform Support
- Configure, maintain, and update client technology platforms including websites, analytics, advertising platforms, call tracking, and future digital products.
- Manage user permissions, account access, and platform configurations.
- Troubleshoot technical issues and coordinate resolution with internal subject matter experts.
- Execute platform updates while maintaining accuracy and minimizing client impact.
- Maintain working knowledge of Go Local Interactive's evolving technology stack and product offerings.
Launch Readiness & Quality Assurance
- Perform comprehensive quality assurance prior to product launches.
- Validate configurations, tracking, integrations, and client deliverables against established standards.
- Execute launch checklists and verify production environments following deployment.
- Identify risks, inconsistencies, or defects before they impact clients.
- Support post-launch verification and issue resolution.
Client Support Operations
- Respond to internal and client support requests within established service-level expectations.
- Prioritize work based on client impact, urgency, and departmental priorities.
- Document work completed and maintain accurate records within internal systems.
- Escalate issues appropriately while maintaining ownership through resolution.
- Deliver a consistent, professional support experi
📌 Digital Implementation Specialist (Colombia)
🏢 Elevateanddelegate
📍 Colombia
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.