Partnership Manager, Loyalty
Department: Corporate Marketing
Employment Type: Full Time
Location: Colombia
Reporting To: Global Director of Loyalty
Description
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the General Director of Loyalty.
Key Responsibilities
• Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
• Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
• Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
• Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
• Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
• Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.