Intake Coordinator (Colombia)

Intake Coordinator (Colombia)

02 oct
|
Dynamics ATS
|
Colombia

02 oct

Dynamics ATS

Colombia

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.
The Role:
We’re seeking a detail-oriented and compassionate Virtual Assistant – Legal Intake Support to join a leading personal injury law firm. This role is designed for a professional who combines strong administrative skills with empathy, excellent communication, and attention to detail.
You’ll play a key role in guiding prospective clients through the initial stage of their legal journey by managing inbound inquiries, gathering case information, and supporting the intake pipeline.



Your ability to ensure accurate documentation and a caring client experience will contribute directly to the firm’s success.
Location: Must be in Colombia – Remote.
Environment: Colombian and International Teams.
Language: Advanced English (B2+ - C1).
Timezone: Monday to Friday – 9:00 AM to 6:00 PM EST.
Contract: Non-fixed Term Colombian Contract.
Requirements:
- Education: A degree or relevant training in Business Administration, Legal Studies, Customer Service, or a related field is a plus.
- Experience: 1–2 years of experience in a customer-facing, administrative, or intake support role. Experience in legal, healthcare, or insurance environments is a plus.
- Skills: Excellent verbal and written communication, strong listening skills, emotional intelligence, accurate data entry, CRM proficiency, organization, and multitasking. Experience with legal intake software such as Lawmatics, Clio Grow, or Filevine is a plus.
- Characteristics: Detail-oriented, compassionate, proactive, organized, profess

📌 Intake Coordinator (Colombia)
🏢 Dynamics ATS
📍 Colombia

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