Remote Customer Experience ManagerC/B) (Medellín)

02 oct

Placidway-1

Medellín

02 oct

Placidway-1

Medellín

PlacidWay is seeking a hands-on Customer Service Lead / Manager to elevate customer experience, guide a high-performing team, and improve conversion outcomes.

You will coach Customer Service Representatives, handle escalations and complex cases, manage the customer pipeline, track KPIs, and collaborate with healthcare providers to ensure timely follow-ups and satisfying outcomes across B2C and B2B interactions.

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📌 Remote Customer Experience ManagerC/B) (Medellín)
🏢 Placidway-1
📍 Medellín

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