PM Front of House (FOH) Shift Lead – Chick-fil-A Glenwood Place

Chick-fil-A Glenwood Place is looking for an energetic and dependable PM Front of House (FOH) Shift Lead to help oversee our guest-facing operations. As a Shift Lead, you will play a vital role in ensuring excellent guest experiences, leading a team with positivity, and keeping operations running smoothly during your shift.

Pay Range: $18.00 – $19.00 per hour

Shift Availability: 11:00 AM – 11:00 PM (must have full availability for this shift)

Important: All applicants must submit a resume to be considered for leadership positions.

Responsibilities

- Lead FOH team members during assigned shifts to ensure smooth, efficient operations

- Deliver and model exceptional guest service with speed, accuracy, and hospitality

- Train, coach, and develop team members to reach their full potential

- Communicate effectively with BOH and Drive-Thru teams for seamless service

- Support opening or closing responsibilities as scheduled

- Monitor guest satisfaction, dining room cleanliness, and service quality

Skills & Attributes:

- Desire to lead, motivate, and inspire others





- Outgoing and friendly personality with excellent communication skills

- Dependable leader with strong problem-solving abilities

- Results-driven and quick decision maker

- Goal-oriented with a focus on guest satisfaction and team success

- Ability to de-escalate guest concerns with professionalism

Requirements

- Friday and Saturday availability required

- Minimum 2 years of leadership or management experience in food service or retail

- Ability to open the restaurant (for AM shift leads)

- Exceptions may be made at the discretion of the Operator

Benefits

- Competitive pay

- Free employee meals during shift

- Opportunities for advancement and ongoing leadership training

- Positive and team-oriented work culture

- Sundays off

Work schedule

- Night shift

- Monday to Friday

- 8 hour shift

- 10 hour shift

- 12 hour shift

- Day shift

Benefits

- Versátil schedule

- Health insurance

- Dental insurance

- Vision insurance

- 401(k)

📌 PM Front of House Shift Leader (Kennedy)
🏢 Chick-Fil-A Glenwood Place (Fsu)
📍 Kennedy