Mercor is seeking a customer-focused support engineer to triage and investigate issues across our AI-enabled SaaS platform. You will work with engineering to reproduce bugs, identify root causes, and provide clear guidance to users, ensuring a delightful experience from application to payment.
The role emphasizes maintaining an upbeat, native English tone while staying professional. Idóneo candidates have 2–5 years supporting web apps, are comfortable with AI systems and APIs, and can navigate
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📌 Remote Talent Success Specialist (AI-SaaS) (Bogotá)
🏢 Mercor
📍 Bogotá