02 oct
|
Fusion CX
|
Colombia
02 oct
Fusion CX
Colombia
Fusion CX in Colombia is seeking an RTA Specialist to monitor real-time schedule adherence, occupancy, and intraday performance. You will track deviations, coordinate with supervisors, and produce timely reports to support quick operational decisions.
The role is onsite with a permanent contract and rotating shifts. Adecuado candidates bring WFM/RTA experience in a call center, strong analytical skills, and the ability to act under pressure to maintain client SLAs.
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📌 Real-Time Analyst | WFM & Schedule Performance (Colombia)
🏢 Fusion CX
📍 Colombia