Software Support Specialist - Tech & Zendesk Expert (Medellín)

02 oct

Roca Alliances

Medellín

02 oct

Roca Alliances

Medellín

Roca Alliances in Medellín seeks a Customer Support Specialist to deliver exceptional software support for end users, handling tickets, calls, and emails with empathy and problem-solving focus. You will work with Zendesk, REST APIs, and logs, escalate to Level 2 when needed, maintain knowledge base, and collaborate with a integral team during rotating on-call shifts in Colombia time zones.

Join a dynamic team offering continuous training, growth opportunities, and a collaborative culture at a

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📌 Software Support Specialist - Tech & Zendesk Expert (Medellín)
🏢 Roca Alliances
📍 Medellín

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