Do you enjoy organizing processes, connecting with international clients, and ensuring everything runs smoothly behind the scenes? At Prodezk, a business consulting firm specializing in U.S. company formation and tax compliance, we are looking for a Client Services & Operations Assistant to join our team in Bogotá.

In this role, you’ll be a key pillar bridging administrative operations and client experience, supporting both our sales pipeline and our native English-speaking clientele.

What Will Your Mission Be?

- Client Relationship & Follow-up: Maintain clear, empathetic, and professional communication with native English-speaking clients and prospective leads.
- Administrative & CRM Management: Keep client records, interactive tasks, and CRM workflows accurate and updated.
- Document & Data Control: Organize client documentation, process internal tasks, and assist with payment verification and registration.
- Process Optimization: Manage appointments, coordinate outreach activities, and propose continuous improvements for daily administrative and customer operations.
- Cross-functional Collaboration: Work closely with our Sales, Administrative, and Operations teams to ensure an outstanding end-to-end customer journey.

What Are We Looking For?
- English Proficiency:



B2+ to C1 (fluent written and spoken skills to interact confidently with native English speakers).
- Attention to Detail: High accuracy in managing data, client files, and administrative tasks.
- Proactive & Adaptive Mindset: Self-motivated, proactive in problem-solving, and comfortable adapting to changing priorities.
- Collaborative Spirit: A true team player who enjoys working towards shared organizational goals.
- Tech-Savvy: Familiarity with CRM platforms, Microsoft Office, and digital management tools.
- Background: Experience in administrative support, business support, operations, or corporate client service roles.

Position Details & Benefits
- Salary: USD / month.
- Location: Bogotá, Colombia (Hybrid model).
- Monday to Thursday: 8:00 a.m. – 5:30 p.m.
- Friday: 8:00 a.m. – 3:00 p.m. (Enjoy your early Friday afternoon!)
- Contract: Full-time, Permanent.

- Ready to Make Every Experience Count?If you're looking for a dynamic, professional environment where your administrative skills and customer focus truly make a difference, we’d love to meet you! Apply now or send your resume/CV in English to: [email protected]

📌 Client Services & Operations Assistant (Bogotá)
🏢 Prodezk
📍 Bogotá