Operational Coordination That Keeps Major Homebuilding Programs on Schedule

Reliable schedules help homebuilding teams complete installations, services, and deliveries on time. The Admin Assistant/Scheduling Coordinator strengthens this process through accurate records, responsive communication, and organized operational support. Establish a long-term integral career with Emapta, collaborate with international teams, and develop expertise valued among top 1% talent-all while enjoying remote work, a day shift, and weekends dedicated to personal priorities.

Snapshot

- Employment Type: Indefinite-term contract
- Work Setup: Work From Home/Remote
- Shift: Day Shift, Weekends Off

Benefits

- 5-day work week
- Weekends off
- Work-from-home arrangement
- 20 vacation days in total
- Prepaid medicine
- Fully customized Emapta laptop and peripherals
- Direct exposure to global clients
- Career growth opportunities
- Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
- Prime office locations in Bogotá and Medellín
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

Qualifications

Education

- High school diploma.

Required

- 3-5 years of administrative experience.
- Strong organizational, scheduling, and multitasking skills in a fast-paced environment.
- Excellent verbal and written communication skills, including in-person, telephone, and electronic communication.
- Working knowledge of SPS, 2020, JSI, and Smartsheet.
- Proficiency in Microsoft Excel, Outlook, and Word, as well as Power BI and operational software systems.
- Ability to prioritize tasks, manage deadlines, and work independently with minimal supervision.
- Strong attention to detail and data accuracy.
- Sound problem-solving skills, including the ability to identify and resolve scheduling and system discrepancies.
- Professional, customer-service-oriented demeanor, with the ability to handle conflict appropriately.

Preferred

- Previous leadership or team lead experience.
- Administrative experience in construction, cabinetry, manufacturing, or homebuilding.
- Familiarity with scheduling systems, ERP systems, or builder portals.

Skills and Abilities

- Dependable and proactive approach, with consistent follow-through.
- Team-oriented mindset, with the ability to coordinate with builders, subcontractors, and multiple departments.
- Commitment to process improvement.

Work Environment





- Fast-paced setting requiring adaptability and strong time-management skills.

Responsibilities

Scheduling and Service Coordination

- Review service tickets, verify material availability in 2020, and document the applicable SFS number in the corresponding JSI ticket.
- Export scheduling information from SPS into Excel, organize daily and weekly service schedules, and distribute completed files to the Administrative Office for printing and operational use.
- Distribute schedules to subcontractors and communicate schedule changes as needed.
- Reschedule service appointments when required materials are unavailable, ensuring dates and job information are updated accurately in both 2020 and SPS.
- Review Smartsheet notifications for schedule changes and update corresponding dates in 2020 and SPS.
- Enter and submit service-order information through Smartsheet.
- Create and maintain JSI service tickets for required service activities and revisits.

Builder Communication and Confirmations

- Send builder confirmations for scheduled installations, services, P&As;, and measurements.
- Monitor builder responses to identify confirmed appointments, requests to move appointments earlier or later, and other schedule changes.
- Coordinate with the Administrative Office when additional builder follow-up or telephone communication is required.
- Maintain accurate records of confirmations and schedule changes to support on-time execution.

Shipment and Order Management

- Create shipment IDs in 2020 for internal transfers, customer deliveries, and 53-foot trailer shipments.
- Maintain and update shipment information in the 2020 Shipments tab.
- Review SF orders and cancel or remove items based on operational or customer requirements.
- Upload completed delivery reports into SPS and maintain supporting documentation.

Job Status and System Maintenance

- Review incomplete jobs in SPS and change their status from "Incomplete B" to "Complete" once a service ticket has been created for the required revisit.
- Maintain accurate and consistent job information across SPS, 2020, JSI, and Smartsheet.
- Identify and correct system discrepancies to ensure operational records reflect current job status.





Performance and Dashboard Management

- Review the SF Dashboard in Power BI to identify jobs, schedules, and operational information requiring attention.
- Investigate dashboard discrepancies and update SPS and 2020 accordingly.
- Review the On-Time Delivery (OTD) report and maintain the information needed for accurate Power BI reporting.
- Monitor operational data for missing information, overdue activities, scheduling discrepancies, and other items requiring follow-up.

Key Interfaces

- Communicate and coordinate with builders and customer representatives.
- Liaise with the SF Administrative Office.
- Collaborate with installation and service teams.
- Coordinate with subcontractors.
- Work with shipping and delivery teams.
- Communicate with SF Operations leadership.

About the Client

Our client has earned its reputation as a trusted leader in home interior solutions through over 25 years of craftsmanship, innovation, and service excellence. Its integrated cabinetry manufacturing and countertop fabrication capabilities support major residential building programs nationwide, combining production scale, dependable scheduling, and resilient supply chains. Backed by skilled specialists, advanced technology, and enduring supplier partnerships, the company consistently provides quality interiors that meet demanding project requirements while strengthening its standing as a preferred partner for builders and developers.

Join the Top 1% Talent. A Better Career. A Better Life.

The world doesn't move forward because everyone is the same. It moves forward because people bring different perspectives, strengths, and ways of thinking. If you've been waiting for a workplace that sees your potential before anything else, this is your moment.

At Emapta Colombia, we believe great careers begin when people are recognized for what they can do-not defined by what others expect. That's why we're creating more opportunities for exceptional talent to thrive in an inclusive workplace where your skills are valued, your ambitions are supported, and your contributions make a lasting impact.

Since 2010, Emapta has helped transform global outsourcing through personalized solutions and seamless collaboration. Today, we're proud to support more than 1,200 clients worldwide with a community of over 12,000 talented professionals-all united by one belief: exceptional talent can come from anywhere.

Apply today and let your talent take the lead. The future of work needs people like you.

#EmaptaEra

📌 Admin Assistant/Scheduling Coordinator (Bogotá)
🏢 Emapta Global
📍 Bogotá