Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

• providing the best services for homebuyers
• led by advantaged underwriting in insurance
• to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Customer Onboarding Specialist

Location: Colombia

Workplace Type: Remote

This role is employed through RemoFirst,



Porch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group.

Job Summary

The future is bright for the Porch Group, and we’d love you to be a part of it as a Customer Onboarding Specialist

The Customer Onboarding Specialist supports new customers from account setup through successful product adoption.

This role combines behind-the-scenes account configuration—including company information, logos, agreements, pricing, and other setup details—with customer-facing onboarding and virtual training.

The specialist guides customers through the onboarding process, conducts engaging training sessions, provides follow-up support, and coordinates with internal teams to resolve challenges. Success in this role requires strong communication, attention to detail, organization, technical aptitude, and a customer-first approach.

What You Will

📌 Customer Onboarding Specialist, IRE (Colombia)
🏢 Porch Group
📍 Colombia