03 oct
|
Rockwell Automation
|
Bogotá
03 oct
Rockwell Automation
Bogotá
Rockwell Automation is seeking a Global KCS & Knowledge Management Lead in a hybrid role, located in Colombia or Mexico. This individual will design, implement, and scale the Knowledge-Centered Service framework across the integral Customer Care organization.
The role emphasizes governance, adoption, metrics, and content management to improve employee effectiveness, customer experience, and self-service capabilities.
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📌 Global KCS & Knowledge Management Champion (Bogotá)
🏢 Rockwell Automation
📍 Bogotá