Job description

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.

Responsibilities:

- Daily communication with drivers and customers

- Notifying appropriate parties of any issues

- Inputting updates into the system

- Answering incoming calls from clients

- Scheduling appointments

- Maintaining current knowledge of market trends in the transportation marketplace

- Other duties as required by business needs or as assigned

Working conditions:

- Work schedule:

Monday–Friday, 5:00 a.m.–2:00 p.m. EST

- Competitive Salary in USD





- Remote mode of work

- 10+ business days of paid time off

- Team building and corporate events

- Equipment provided

- A supportive team

Job requirements

- Upper-Intermediate (B2) English level is A MUST

- Ability to work in a high-stress/paced environment

- Outstanding organizational and coordination abilities

- Excellent communication and interpersonal skills

- Experience in Customer Support will be appreciated

- PC proficient (Microsoft Office preferred)

- Excellent problem-solving abilities

All done!

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📌 Track & Trace Representative (Bogotá)
🏢 Importante grupo
📍 Bogotá