Position: Customer Service Representative
Location: Remote (Work from Home)
Schedule: Monday to Friday – U.S. business hours (following U.S. calendar)
Equipment Provided: Company computer
About the Role:
We are looking for a proactive and reliable Customer Service Representative to support a U.S.-based company that offers residential and commercial services such as gardening, landscaping, and snow removal . The selected candidate will handle communications with both customers and vendors, ensuring smooth coordination of services and exceptional client satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone and email.
- Communicate with vendors to schedule and confirm service appointments.
- Provide updates, resolve issues, and ensure timely follow-up on requests.




- Maintain accurate records of interactions and service details.
- Work independently while meeting performance and quality standards.

Requirements:
- Fluent English (C1 level) – excellent written and verbal communication skills.
- Prior experience in customer service or administrative support preferred.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage multiple tasks effectively.
- Comfortable working remotely and following the U.S. holiday calendar .

-Indefinite contract
-Salary: 2.800.000 COP + 250.000 connectivity bonus

📌 Customer Service Representative (Colombia)
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📍 Colombia