Sr. Sales Operations Manager
AMER Region | Colombia | Full-Time
About the Role
We are looking for a Sr. Sales Operations Manager based in Colombia to own and drive Sales Operations across the AMER region. In this role, you will serve as the strategic backbone of our AMER sales organization, managing everything from pipeline reviews and forecasting to territory planning, commission administration, and sales efficiency initiatives. You will partner closely with sales leadership and cross-functional teams to ensure operational excellence and scalable growth.
Key Responsibilities
Pipeline Management & Forecasting
- Own the end-to-end pipeline review cadence for AMER, ensuring data hygiene, stage accuracy, and timely progression of deals.
- Drive weekly and monthly forecasting processes, partnering with sales leaders to deliver accurate, data-driven revenue projections.
- Develop and maintain dashboards and reports that provide real-time visibility into pipeline health and forecast accuracy.

Commissions & Incentive Compensation
- Administer and manage the AMER sales commission plans,



including calculation, dispute resolution, and payout coordination with Finance.
- Collaborate with leadership to design and refine incentive structures that drive desired sales behaviors and outcomes.
- Ensure accurate and timely commission statements and reporting for all AMER quota-carrying roles.

Territory Planning & Account Assignment
- Lead annual and mid-year territory planning exercises, balancing workload, market opportunity, and strategic priorities.
- Define and maintain account segmentation models and assignment rules to maximize coverage and minimize conflicts.
- Partner with sales leadership on go-to-market alignment and territory carve-outs for new products or segments.

Sales Efficiency & Process Optimization
- Identify operational bottlenecks and implement scalable process improvements across the AMER sales organization.
- Analyze sales productivity metrics (quota attainme

📌 Senior Manager (Colombia)
🏢 usemultiplier.com
📍 Colombia