About the Job
Carepod is a premium home wellness brand focused on thoughtfully designed products and exceptional customer experiences.
We’re looking for an Operations & Logistics Manager to lead and improve our logistics and fulfillment operations as we scale.
You’ll oversee the movement of products from suppliers to customers, balancing service, inventory, cost, and operational efficiency. This includes leading the logistics team and managing relationships with 3PLs, carriers, freight partners, and vendors.
You’ll work cross-functionally to support smooth day-to-day operations, product launches, and promotions while building scalable processes for growth.
This is a hands-on role for someone who enjoys leading people, solving problems, and improving how operations work.
What You’ll Do
? Logistics & Fulfillment Operations
• Own end-to-end logistics operations across inbound freight, warehousing, fulfillment, outbound shipping, and returns
• Manage 3PLs, carriers, freight forwarders, and other logistics partners, ensuring strong performance and service levels




• Monitor and improve shipping speed, accuracy, reliability, and cost
• Resolve operational issues and ensure fulfillment is ready for launches, promotions, and demand changes

? Inventory & Replenishment
• Oversee inventory flow and replenishment across warehouses and fulfillment locations
• Partner with Supply Chain to anticipate demand, maintain healthy inventory levels, and reduce stockout or overstock risks
• Improve inventory visibility and planning for launches, promotions, and seasonal demand

? Process Improvement & SOPs
• Build and improve SOPs and workflows across receiving, inventory, fulfillment, shipping, returns, and exception handling
• Identify operational bottlenecks and lead practical process improvements
• Drive automation, system, packaging, and workflow improvements that help operations scale

? Data, Reporting & Performance
• Track and analyze key logistics and fulfillment KPIs, including d

📌 Operations & Logistics Manager - E-commerce (Colombia)
🏢 Carepod
📍 Colombia