INGEPSY is seeking a Tier III Service Desk Engineer to serve as the senior escalation point. You will resolve complex issues, lead client onboarding, and mentor junior technicians within a structured MSP environment.
This remote nearshore role requires extensive MSP experience, advanced troubleshooting, and excellent English. You will coordinate with US teams during US business hours and maintain thorough documentation.
📌 Senior Tier III Service Desk Engineer — Remote MSP (Bogotá)
🏢 Ingepsy
📍 Bogotá
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