Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. Our technology helps Go-To-Market teams build the skills and access the knowledge they need to succeed in every selling situation.
Allego is the only revenue enablement platform to be named a Leader in both the Forrester Wave™ and the inaugural Gartner® Magic Quadrant™ for Revenue Enablement Platforms.
Not only are we growing quickly, but we’ve also been recognized as a top place to work by The Boston Business Journal, The Boston Globe, and Inc. Magazine. In addition, Selling Power named Allego one of the 50 Best Companies to Sell For in both 2025 and 2026.
What You'll Do At Allego
- Partner with Customer Success Managers to support the execution of customer adoption initiatives and success plans.
- Develop deep expertise in the Allego platform and apply that knowledge to help customers configure Allego features in support of their enablement initiatives.
- Manage customer and CSM execution requests through an intake process,



balancing priorities and delivering work accurately and efficiently.
- Lead customer-facing configuration sessions, office hours, and platform training as appropriate.
- Partner with Allego Support and other internal teams when customer needs require technical troubleshooting or escalation.
- Deliver scoped Success Acceleration Services (SAS) engagements, providing hands-on configuration and execution support for defined customer initiatives.
- Oversee a portfolio of Digital customers, providing reactive support to aid in new feature and use case adoption.
- Maintain accurate records of customer activities, requests, and outcomes in Salesforce and ChurnZero.

Experience You'll Bring To Allego
- 1–2+ years of professional experience in customer service,customer success, or account management preferred.
- Strong technical aptitude and enthusiasm for becoming an expert in a SaaS platform.
- A natural curiosity and a

📌 Customer Success Coordinator (Medellín)
🏢 Allego
📍 Medellín