About the Job

The mission of the Senior Manager of Fraud Prevention role is to oversee partner fraud risk assessments for our integral partners as part of the overall “Fraud Risk Assessment Program'' along with running fraud response investigations.

As Senior Manager of Fraud Prevention, You Will…

Work cross functionally with internal leaders to complete holistic fraud risk assessments of partner programs
Track and monitor partner assessment progress
Track action items
Understanding of current industry fraud trends and best practices
Ability to conduct and lead customer facing fraud risk reviews
Oversee fraud incident response investigations
Generate and present executive level summaries of fraud incidents

As Senior Manager of Fraud Prevention, You Have…

Bachelor’s Degree preferred
Minimum 7-10 years of fraud risk experience, with at least 4+ years of management experience




International travel may be required
Proficient in the use and application of both MS Office Suite (Word, Excel, PowerPoint and Outlook) and Google products (Sheets, Slides, Docs)
Ability to identify operational gaps and translate into actionable mitigation methods
Must have exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong and lasting relationships
Detail-oriented team player with creative problem-solving and project management skills
Ability to effectively present information to executive leaders, clients, and customers
Must have understanding of commonly utilized industry systems and tools to identify fraud risk gaps and recommend changes

📌 Senior Manager, Fraud Prevention (Bogotá)
🏢 InTouch CX
📍 Bogotá