About the Customer
Our client is a global leader in electronic signature technology and agreement solutions, helping organizations connect and automate how they prepare, sign, act on, and manage agreements. Their highly reliable production software environments are at the heart of their business, powering secure and efficient digital workflows for customers worldwide.
About the Customer
Our client is a global leader in electronic signature technology and agreement solutions, helping organizations connect and automate how they prepare, sign, act on, and manage agreements. Their highly reliable production software environments are at the heart of their business, powering secure and efficient digital workflows for customers worldwide.
The Team
Our team tackles complex integral challenges with innovative solutions that impact millions of people and businesses daily. We focus on building scalable, reliable, and secure systems. We value diverse skills and welcome individuals who are eager to learn, grow, and thrive in a collaborative environment.
The Role




We are seeking an Operations Engineer passionate about system operations, troubleshooting, and automation. In this role, you’ll:
- Support and maintain our infrastructure
- Resolve operational issues
- Contribute to process improvements and automation
- This is a fantastic opportunity for someone with a solid technical foundation, a desire to learn, and a drive to make an impact in a dynamic and supportive team.
- Key Responsibilities
- System Monitoring & Support: Monitor system health and performance, respond to alerts, and resolve issues to ensure reliable operations.
- Documentation: Develop and maintain technical documentation, including runbooks and standard operating procedures (SOPs)
- Operational Tasks: Perform software updates, system patching, and manage user access
- Automation: Identify opportunities for automation and contribute to scripting and tools development under guidance
- Collaboration: Work with team

📌 Senior Ops Engineer (Medellín)
🏢 N-Ix
📍 Medellín