AI Automation Engineer
Location: Medellin, Colombia (nearshore) | Type: Contract
About WON
WON redesigns how a business works: what its customers experience on the outside, and how its operation runs on the inside. We do that for retail and consumer brands, travel, hospitality, financial services, and private equity portfolios. We are not a consultancy that separates the thinking from the doing, and we are not a platform company with something to sell you. Those two halves are our two disciplines: Experience Intelligence and Operational Intelligence.
This role sits inside the firm rather than on client work. As WON scales, the constraint is not strategic or creative output, it is how much manual effort still sits between our teams and the information they need. The first wave is a set of internal agent pilots across go to market and sales, project management and delivery, internal communications, recruiting dashboards, and skills and training.
AI powers the systems. Judgment powers what gets automated and how. Anyone can wire up a workflow.



The job is knowing which manual process is actually worth automating, building it so it holds up in production, and making the people using it trust it enough to rely on it.
This role reports directly to the AI Practices Lead and executes within the automation roadmap they set.
What You’ll Own
- Execution of the automation roadmap set by the AI Practices Lead: you are the builder who turns priorities into working systems, alongside the teams who will use them
- Agent pilots for go to market and sales, from pipeline and outreach workflows to the information a sales conversation depends on
- Project management and delivery automation, including how work status, timelines, handoffs, and team capacity move through the firm
- Internal communications systems that cut the manual coordination overhead slowing delivery down
- Recruiting dashboards, and the pipeline tracking and candidate communication feeding them
- Skills and training sy

📌 AI Automation Engineer (Medellín)
🏢 WON
📍 Medellín