03 oct
|
PlacidWay
|
Medellín
03 oct
PlacidWay
Medellín
PlacidWay is seeking a hands-on Customer Service Lead/Manager to drive the end-to-end customer experience, coach a high-performing team, and optimize conversions. You will manage relationships with customers and key providers, guide reps through escalations, and ensure timely follow-up to maximize outcomes.
The role collaborates with Customer Service, Account Management, and healthcare providers to improve satisfaction, generate referrals, and deliver exceptional service across a general, fully
📌 Remote Customer Experience Manager (Medellín)
🏢 PlacidWay
📍 Medellín