Bilingual Customer Service (Ibagué)

Bilingual Customer Service (Ibagué)

03 oct
|
Tolintelligence
|
Ibagué

03 oct

Tolintelligence

Ibagué

? We're Hiring
Bilingual Customer Support
? Night shift | 100% remote
? 2:00 AM – 10:00 AM (Colombia time)

About the company:

Tolintelligence provides world-class remote support and data analysis to companies across industries, serving clients in North America, Latin America and the UK. We act as an extension of our clients' businesses: we get to know their systems, support their customers with professionalism and care, and deliver insights that help them make better decisions. Our team is guided by three values: adaptability and growth, ownership and responsibility, and making a positive difference.

About the Job:

We’re looking for a Bilingual Customer Support (English level of C1 or higher), passionate about helping people and solving problems efficiently and kindly.

? Your main responsibilities:
• Provide customer support via chat, email and/or calls




• Handle product-related questions and basic troubleshooting
• Document frequent issues and user feedback
• Communicate clearly in both English and Spanish

✔️ What we’re looking for:
• English level: C1+ (spoken and written)
• Previous experience in customer service or tech support
• Strong communication and problem-solving skills
• A kind, patient, and tech-savvy mindset

Details:
? 2:00 AM – 10:00 AM (Colombia time)
? Fixed-term contract + legal benefits
? COP $3,200,000/month
✅ Paid trial period (3 months)
?️ English level: C1+

Apply through LinkedIn
Hiring #CustomerSupport #RemoteJobs #NightShift #BilingualJobs #Colombia

📌 Bilingual Customer Service (Ibagué)
🏢 Tolintelligence
📍 Ibagué

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