Build, maintain, and improve backend Java services and platform components.

Develop service logic and data-processing capabilities supporting business-critical workflows.

Contribute to integration-layer services and middleware capabilities.

Partner with technical and operational stakeholders to resolve integration issues.

Diagnose and resolve API and integration failures affecting downstream Salesforce Service Cloud processes.

Participate in a developer production-support rotation and operational review process.

Triage critical alerts and monitor health indicators for Java services and platform components.

Handle urgent operational work, track open incidents, and document findings.

Keep sprint data and work status current through tickets, standups, and team communication channels.

Follow established engineering and DevOps processes and complete assigned work reliably and on schedule.

Qualifications

Must-Have Skills

3-5 years of relevant experience.

Backend software engineering experience.

Hands-on API and integration experience.





Production troubleshooting and incident-support experience.

Experience with production monitoring, alert triage, and service or platform health.

Experience diagnosing and resolving API or integration failures.

Nice-to-Have Skills

Salesforce Service Cloud integration experience.

Enterprise integration or middleware experience.

Message-based or asynchronous integration experience.

Data-processing or data-transformation experience.

CI/CD and DevOps experience.

Experience with monitoring or observability tools.

Required Tools & Platforms

Java.

Backend service-development environments.

API and integration environments.

Production monitoring and alerting environments.

Location, Time & Engagement

Remote contract opportunity.

Candidates must be based in an eligible LATAM location.

Full US Central Time working hours are required.

100% allocation, assumed to be 40 hours per week.

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📌 #130515 - Mid-Level Java/Mulesoft Integration Engineer (Bogotá, D.C.)
🏢 Lifted, an Upwork
📍 Bogotá, D.C.