Job Title: Payroll Associate
Location: Barranquilla and Bogotá
Key Responsibilities
- Schedule and manage multiple client payrolls.
- Manage workflow to ensure all payroll transactions are processed accurately, timely, and compliantly.
- Understand proper payroll taxation. # Process correct wage garnishments calculations, child support orders, and tax levies.
- Process accurate and timely quarter end and year-end reporting.
- Provide Ad Hoc reports to clients.
- Work with clients in multiple payroll environments to accomplish time and attendance, payroll processing and payroll reporting.
- Resolve client questions in regards to payroll and payroll system.
- Manage client projects.
- Answer and respond to calls and inquiries from clients.
- Coordinate payroll activities from beginning to end with clients.
- Deliver the highest level of customer service possible, to include follow up, follow thru and accountability.
- Performs other duties as assigned or apparent.

Requirements
- English B2+
- High School Diploma or GED required
- 1+ years of customer service experience

📌 Bilingual Customer Service Agent (Bogotá, D.C.)
🏢 Solvo
📍 Bogotá, D.C.