03 oct
|
Placidway-1
|
Cartago
03 oct
Placidway-1
Cartago
PlacidWay is seeking a hands-on Customer Service Lead/Manager to drive the end-to-end customer experience across B2C and B2B interactions. You will lead a remote team, coach representatives, resolve complex cases, and optimize the customer pipeline to improve response times, satisfaction, and conversions.
As a customer-centric leader, you will collaborate with Account Management and healthcare providers to remove obstacles, ensure CRM accuracy, and deliver outstanding service and results in a
📌 Remote Customer Experience Leader | Growth (Cartago)
🏢 Placidway-1
📍 Cartago