CI&T; is seeking a Senior Business Analyst to lead the analysis and design of CRM solutions on Microsoft Dynamics 365 Customer Service. You will bridge business needs with technology, guiding end-to-end case management implementations and collaborating with cross-functional teams to align configurations with client objectives.
The role emphasizes fluent English communication, hands-on Dynamics 365 experience, and active use of AI tools to accelerate documentation and analysis.
📌 Lead Dynamics 365 Case Management Senior BA (Colombia)
🏢 Lever
📍 Colombia
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.