The College Success Advisor & Retention Technology Specialist serves as the primary point of contact for technology integration, data collection, and analysis within the advising department. The position supports student success and retention through data-informed strategies, effective use of advising technologies, and direct student engagement.

The incumbent monitors all Charger Center computer labs, ensuring hardware and software functionality, and serves as liaison between the advising staff and the Information Technology (IT) department. The Specialist also maintains a student advising caseload, provides leadership and supervision for student workers, manages departmental communications, and leads the use and optimization of case management and student success software tools.

This is an on-ground (in-person) position based at Columbia State Community College. Primary duties require consistent on-campus presence and regular interaction with students, faculty, and staff.

Essential Functions

• Advise a caseload of students, including those identified as at-risk,



providing academic planning, career exploration, transfer assistance, and intervention for timely degree completion.

• Collaborate with the CRM Manager to develop and implement strategies for advising and student success technologies, overseeing implementation, optimization, and data reporting for case management, communication, and retention platforms.

• Monitor all Charger Center computer labs to ensure that hardware and software function effectively to support student and staff needs.

• In collaboration with the LMS Manager, assist in the development of technology integration and data analysis for the COL 101 course, including management of learning management tools and reporting on engagement and outcomes.

• Develop and deliver training for First Year Experience (FYE) staff, college-wide functional users, and student workers on advising and student success technology platforms.

• Act as liaison

📌 College Success Advisor and Retention Technology Specialist (Colombia)
🏢 Tennessee Board of Regents
📍 Colombia