Cardiology Patient Navigator (Coordinator)

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Cardiology Patient Navigator (Coordinator)

Coordinates patient care and clinical operations for a U.S.-based cardiology team, with a focus on communication, documentation, and workflow support.

Sector

Healthcare - Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

U.S. business hours (CST)

Rate

USD 5-6 per hour

Location

Remote

Tools

EMR/EHR systems, remote patient monitoring platforms

Role Overview

Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The idóneo candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities.

Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.

Key Responsibilities

Patient Communication & Scheduling

- Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems
- Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
- Support patients navigating cardiology care pathways, including CHF management protocols

Care Coordination

- Track testing schedules, follow-up appointments, and remote patient monitoring workflows




- Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients
- Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)

Documentation & Compliance

- Maintain accurate and timely clinical documentation in EMR/EHR systems
- Ensure all patient interactions and records meet HIPAA compliance standards
- Support billing documentation and insurance coordination as needed

Who Will Succeed

This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision.

- Friendly, collaborative, and outcomes-focused
- Comfortable balancing 150+ patients across multiple priorities simultaneously
- Self-directed in a remote setting with evolving processes
- Proactive communicator with providers and patients alike
- Confident adapting to new systems, tools, and workflows in a growing environment

Experience & Skills

Required

- Clinical healthcare background: CNA, MA, RN, or equivalent credential
- 3+ years of experience in healthcare, telehealth, or medical office settings
- Experience in care coordination or care management, preferably in telephonic or remote settings
- B2+ English proficiency | B2+ Spanish proficiency (bilingual required)
- Experience using EMR/EHR systems
- Strong patient-centered communication skills
- Ability to work U.S. business hours (CT)
- Strong written and verbal English communication; assessed at screening

Preferred

- Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
- Outpatient cardiology, home health, or telemedicine experience
- Remote patient monitoring exposure
- Medical billing or prior authorization knowledge
- Prior experience working as a contractor or in startup/evolving environments

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📌 Cardiology Patient Navigator (Coordinator) (Bogotá)
🏢 Seamless Assist
📍 Bogotá