About Huzzle
At Huzzle, we connect high-performing professionals with integral companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a growing hospitality group managing a portfolio of boutique hotels, charming Bed & Breakfasts, and premium short-term rental apartments. Their focus is on delivering exceptional guest experiences through personalized service, operational excellence, and seamless technology-driven hospitality management.
They are seeking an experienced and highly organized Guest Relations & Bookings Manager to oversee guest communications, reservations, and operational coordination across multiple properties and booking platforms.
Job Summary
As the Guest Relations & Bookings Manager,



you will take full ownership of the guest journey — from handling inquiries and reservations to managing guest issues and ensuring smooth check-ins across hotels and short-term rental properties.
This role is ideal for a hospitality professional with strong experience in both traditional hotel operations and short-term rental management systems. You should be confident managing multiple booking channels, resolving guest concerns efficiently, and working independently in a fast-paced remote environment.
Key Responsibilities
- Serve as the primary point of contact for guests before, during, and after their stay, ensuring prompt and professional communication across multiple channels.
- Manage guest requests including early check-ins, special accommodations, access support, and property-related inquiries.
- Handle guest complaints, urgent issues, and after-hours support with professionalism and efficiency.
- Coordinate with housekeepi

📌 Virtual Assistant (Colombia)
🏢 Huzzle
📍 Colombia