04 oct
|
i am Eiva
|
Colombia
04 oct
i am Eiva
Colombia
Location: Remote
Salary: $1,000 USD / month
Type:
Full-time (Remote)
? ONLY APPLY IF YOU MEET ALL OF THE FOLLOWING:
1. You have hands-on experience working in US-based Law Firms.
2. You are fully bilingual (C1 or higher English proficiency).
3. You are currently located in LATAM.
About the Role We are seeking a reliable and detail-oriented Remote Front Desk Assistant to join a Law Firm full-time. In this role, you will manage front-line communication for law firm clients, delivering exceptional customer service while maintaining strict confidentiality standards.
Key Responsibilities
- Answer, screen, and route incoming calls using RingCentral and established firm scripts.
- Take accurate voicemail messages and manage daily call logs.
- Schedule client appointments and manage legal calendars.
- Perform clerical tasks including data entry, email correspondence,
and basic document organization.
- Maintain professional communication with clients, ensuring a welcoming and calm experience.
Qualifications & Requirements
- Bilingual fluency in English (C1 level minimum) and Spanish
- Proven experience as a receptionist, administrative assistant, or customer service representative (law firm experience is a plus).
- Strong phone etiquette and professional verbal/written communication skills.
- Proficiency with RingCentral, MS Office, and remote communication tools.
- High attention to detail, reliability, and respect for legal confidentiality.
- Reliable internet connection, a quiet workspace, and ability to work independently during fixed business hours.
📌 Front Desk Assistant - Law Firm (Remote) (Colombia)
🏢 i am Eiva
📍 Colombia