04 oct
|
Rockwell Automation
|
Bogotá
04 oct
Rockwell Automation
Bogotá
Rockwell Automation is seeking a General KCS & Knowledge Management Lead in a hybrid role, located in Colombia or Mexico. This individual will design, implement, and scale the Knowledge-Centered Service framework across the global Customer Care organization.
The role emphasizes governance, adoption, metrics, and content management to improve employee effectiveness, customer experience, and self-service capabilities.
📌 Global KCS (Bogotá)
🏢 Rockwell Automation
📍 Bogotá