TaskUs is seeking a Tier II Support Specialist in Colombia to coach teammates, communicate policy changes to the operations team, and stay current on product and community standards. You will resolve account-related requests and reports of abusive content while delivering empathetic, accurate user support.
The role requires at least two years of CX operations experience, a degree or college experience, and strong interpersonal and written communication skills with emphasis on understanding
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📌 Tier II Support Specialist — Mentor & CX Expert (Colombia)
🏢 Taskus Colombia
📍 Colombia
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