World Courier de Colombia S.A., part of the Cencora family, seeks an experienced operations professional to optimize customer service delivery and performance reporting across regional centers.
You will monitor service levels, drive improvement projects, and coordinate with care teams, QA, IT, and operations to ensure seamless handoffs and compliant processes. A bachelor’s degree and 2+ years in related roles are required, with preferred ITIL and Six Sigma certifications.
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📌 CS Ops Administrator I — Drive Process & Quality (Bogotá, D.C.)
🏢 World Courier de Colombia
📍 Bogotá, D.C.
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