Amazon Operation Services Colombia S.A.S. is seeking a Customer Service Team Manager to lead a team of 20 associates in Bogota. You will coach, develop, and engage the team, ensuring they meet performance and service standards and embody Amazon Customer Service principles.
You will oversee scheduling, payroll actions, and performance insights while role-modeling world-class customer handling. Strong leadership and English fluency are essential for success in this role.
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📌 Customer Service Team Lead — Drive People & Service (Colombia)
🏢 Amazon
📍 Colombia
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