We are looking for aDentalFront Office Lead with significant dental experience and treatment planning knowledge (PPO, Dentical, HMO) for our office in Sherman Oaks.Comfortable leading the office in the front independently. Pay is based on experience. Dental experience required.Benefits:Daily Pay- We offer hourly pay with many opportunities to gain full-time hours. Monthly bonus opportunities available!ResponsibilitiesAppointment scheduling and office flow managementGreeting and welcoming patients and managing recallsTreatment presentation and planning handled independentlyInsurance verification and co-paymentsManage daily office production and ensure the team consistently works toward established production goals.QualificationsMust have prior experience working as a Front Lead atleast 1-2 yearsMust have a High School Diploma or GEDMust have strong communication and organizational skillsPreferably have Experience with Open Dental softwareGood Telephone EtiquetteHave knowledge of basic office equipment such as: computer, internet, email, copy and fax machines, and telephone.Open to work a minimum of 2 Saturdays per month.Expectations of Performance:Customer Service- Manages difficult or emotional patient situations,
responds promptly to patient needs; solicits patient feedback to improve service; responds to requests for service and assistance; meets commitments.Written Communication- Writes clearly and informatively; edits work for spellingand grammar; varies writing style tomeet needs; presents numerical dataeffectively; able to read and interpret written information.Teamwork- Balances team and individual responsibilities; exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to buildinga positive team spirit; puts success of the team above own interest; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; listens and responds constructively to other team members' ideas and proposals; is open with other teammembers about his/her concerns; expresses disagreement constructively.Ethics- Treats people with respect; keeps commitments;inspires the trust of others; works with integrity and ethically; upholds organizational values.Organizational Support -Follows policies and procedures; completes administrative tasks correctly and on time; supports organization'sgoals and values; benefits organization through outside activities, supports affirmative action and respects diversity.Attendance/Punctuality- Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings andappointments on time.#J-18808-Ljbffr