Celerity Fiber LLC in Cali, Colombia is seeking a Customer Experience Specialist (Spanish) to deliver professional customer service, manage inquiries, activations, payments, and complaints related to the company’s products. This is a 100% on-site role in Cali with emphasis on accuracy and empathy.
The position requires strong customer orientation, teamwork, and the ability to meet KPIs. English level is B1 and prior CX experience is preferred.