General Technology Services in Medellín, Colombia, seeks a Mid Helpdesk Support Specialist to provide first-level technical support using the Service Cloud. You will resolve basic issues, document interactions, and escalate complex cases to Level 2 while maintaining high customer satisfaction.
You will join a fast-paced team, learn new technologies, contribute to knowledge bases, and help improve support processes.
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📌 Helpdesk Support Specialist (Level 1) - Salesforce Pro (Colombia)
🏢 Jobvite
📍 Colombia
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