Specialist, Customer Success (Colombia)

Specialist, Customer Success (Colombia)

06 oct
|
Concentrix
|
Colombia

06 oct

Concentrix

Colombia

You Will:Provide accurate weekly/ monthly/ quarterly sales forecastMastery of product knowledge and technical understanding of services to assess client requirementsInitiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usageManage external competitive pressures and handle objections to retain customers or win new customersManage high volume of customer contacts through phone and email each day – majority of communication is outboundWork with your team and management to provide a professional experience during all interactions with customers and prospectsMaintain the customer management system (CRM) to ensure all relevant data is capturedUndertake sales motions which might include lead qualification, lead conversion, health checks,



being the voice of the customer, or renewing contractsWork with a team and report directly to a Sales ManagerYou Have:2+ year of experience working in Sales positions, minimum 1 year in B2B Sales (Business to Business)English Level B2 minimumExperience with Cold CallingExperience working with CRM systemsPrior success in achievement of personal and team sales quota/goalsExperience in high-volume callingExperience learning new technology and dataProblem solving skillsExcellent knowledge of MS Office programsExperience or willingness to work from home

📌 Specialist, Customer Success (Colombia)
🏢 Concentrix
📍 Colombia

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