Collections Agent (Colombia)

Collections Agent (Colombia)

06 oct
|
Lever
|
Colombia

06 oct

Lever

Colombia

Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. Through customized lending solutions, competitive rates, and personalized support, our mission is to simplify the lending process and help our clients achieve financial well‑being. We are committed to making credit more affordable and accessible; backed by a culture grounded in compliance and ethics, and technology built around the people we serve.
We are growing quickly, and we are looking for new collaborators to help us reach the next level. If you want to join a forward-thinking, rapidly growing organization where helping people is the number one goal, we want to hear from you.
A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts,



engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies and regulatory requirements.
We are looking for agents available to work the following shifts:
10am to 7pm
You will
- Review and analyze delinquent accounts to determine the best course of action for resolution.
- Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals.
- Negotiate repayment plans with clients in a professional and empathetic manner.
- Document all interactions and agreements with clients in the company’s system accurately and promptly.
- Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques.
- Monitor accounts to ensure compliance with agreed-upon payment plans.
- Collaborate with internal departments, such as Customer Service

📌 Collections Agent (Colombia)
🏢 Lever
📍 Colombia

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