- Analyze, triage, and resolve production issues affecting live platform activity.
- Debug issues across interconnected backend, frontend, data, and integration systems.
- Partner with client-facing and go-to-market teams to prioritize and address support requests.
- Drive timely issue resolution against established service-level expectations.
- Monitor production systems and respond quickly to alerts and performance degradation.
- Support architecture changes and system integrations that affect platform behavior.
- Maintain application logic as dependencies and upstream systems change.
- Independently own code changes from implementation through merge, deployment, and production validation.
- Lead, shepherd, onboard, and coordinate other engineers while remaining hands-on with delivery.
- Manage ambiguity and prioritize work strategically across concurrent projects.
Qualifications
Must-Have Skills
- 7+ years of professional software engineering experience.
- Strong hands-on Java and Spring Boot experience as a primary backend stack.
- Hands-on Django and Python experience as a secondary backend stack.
- Production frontend-development experience with React .
- Hands-on GraphQL experience.
- Strong experience with SQL or MongoDB .
- Build and deployment experience, including personally merging and deploying production code.
- Experience with at least one of Dagster, Data Lakes, or Amazon Athena .
- Demonstrated ability to ramp up quickly and own work across multiple concurrent projects.
- High ownership, initiative, and autonomy without requiring hand-holding.
- Technical leadership experience that includes leading, shepherding, and onboarding engineers.
- Demonstrated experience overseeing or coordinating the work of others.
- Clear and concise communication.
- Ability to manage ambiguity and make sound prioritization decisions.
- Strategic thinking and strong production problem-solving skills.
- Ability to use data and system signals to troubleshoot production i