Sante Health System is looking for a full-time Surgery Scheduler & Authorization Coordinator to join our medical office, Advanced Gastroenterology & Hepatology Associates in Fresno, CA. This position is responsible for making and scheduling surgery appointments for patients in an efficient and timely manner. Additional responsibilities also include obtaining, researching and processing authorization requests along with communicating authorization approvals and denials. This position also requires data entry of authorizations.
QUALIFICATIONS
• High school diploma/GED equivalent required.
• Minimum of one year medical front office experience.
• Experience with medical terminology, various insurance products and requirements desirable.
• Bilingual in Spanish
Candidates should have exceptional people and communication skills, be highly skilled in multi-tasking in a fast-paced environment, a commitment to achieving a high level of accuracy and attention to detail, and a no-task-too-small approach to the work.
CRITICAL SUCCESS FACTORS
• Knowledge of medical office procedures including surgery procedures and practices.
• Knowledge of interrelationship of surgery department with laboratory and radiology.
• Knowledge of grammar, spelling and punctuation to type patient information.
• Skill in operating a computer, photocopy machine, fax and other office equipment.
• Skill in answering the telephone in a pleasant and helpful manner.
• Ability to speak clearly and concisely.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, physicians, coworkers and the public.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Book, coordinate and reschedule patients' surgical and office appointments. Relay necessary messages to staff.
• Obtain, research and process authorizations.
• Greet patients in a prompt, pleasant and helpful manner. Verify necessary information including ins
📌 Surgery Scheduler (Fresno)
🏢 Sante Health
📍 Fresno
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