Customer Sales Representative – Telemedicine (Part-Time)
About Zappy
Zappy is a modern BPO partner supporting high-growth healthcare and telemedicine practices. We provide skilled sales and operational professionals who integrate seamlessly into our clients’ teams.
We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization. The patient population is primarily women.
Position Overview
We are seeking a confident, results-driven Customer Sales Representative to conduct scheduled 15-minute discovery calls with prospective patients.
This role is critical to practice growth. Your primary objective is to convert qualified prospects into booked initial consultations with a medical provider.
This is a part-time role based on appointment volume/bookings.
Fluent, natural-sounding English is required. The candidate must sound credible, professional, and fully integrated with the practice.
Key Responsibilities
• Conduct scheduled 15-minute discovery calls with prospective patients
• Build rapport quickly and create a warm, trustworthy experience
• Identify patient concerns, goals, and readiness
• Clearly explain the practice model, assessment process, and ongoing care
• Confidently discuss pricing
• Handle objections professionally
• Utilize strong closing techniques to secure bookings
• Document call notes and outcomes accurately
• Meet or exceed conversion goals
Required Qualifications
• Proven experience in sales, appointment setting, or closing
• Strong experience conducting short discovery calls (required)
• Demonstrated closing ability
• Fluent, professional-level English
• Ability to sound confident, credible, and polished
• Comfortable discussing health-related topics
• Organized and detail-oriented
Preferred Qualifications
• Experience in healthcare, telemedicine, medical aesthetics, wellness, or women-focused services